Do you charge Sales Tax?

One of the unique advantages of shopping with us is that we do not charge for sales tax on any order because there is no Sales Tax in Oregon.

Which sensors work with my weather instrument?

If you have questions about sensors, you can call us at 1-800-414-8655 and we will be happy to assist.

Can I get a replacement user manual?

If you need to replace a missing instruction manual for your product, a digital format(PDF) of most products can be found in the product description.

Do you accept phone orders?

We do accept phone orders and you can speak with a live customer service representative at our offices in Cannon Beach, Oregon, by calling (800) 414-8655 between 8 AM and 5 PM, Pacific time. Of course you can also order online 24 hours a day, seven days a week.

Will your products (Atomic Clocks and Weather Radios) work where I live?

We sell many products and most of them are manufactured for use in the USA. The US Atomic Clock signal will send information to any clock in the 48 Contiguous United States. We do not recommend most ExactSet products for use in Alaska or Hawaii.

Our NOAA weather radios are only designed to pick up weather forecasts from NWS (National Weather Service) broadcast towers in the United States. NOAA weather radios will also work in Canada. Weatheradio Canada, the government agency responsible for producing official forecasts there, operates a network of transmitters which generally operate on the same frequencies as the U.S. NOAA Weather Radio network.